VPhoto User Service Agreement

Last Updated: July 09, 2026

Effective Date: July 09, 2026

Operating Entity: Shenzhen Fujia Technology Co., Ltd. (深圳市福驾科技有限公司)

 

IMPORTANT NOTICE

Before downloading or installing the VPhoto application, please carefully read and fully understand all terms of this Agreement. The following clauses have been specifically marked as core and critical provisions, including but not limited to limitation/exemption of liability, dispute resolution, personal information processing, protection of minors, and account deletion. Please pay particular attention to these sections.

Age Restriction: In accordance with the Provisions on the Network Protection of Children's Personal Information and Google Play policies, this application does not provide services to children under 14 years of age (Chinese mainland) or under 13 years of age (overseas). If the system identifies that users within these age ranges are using the application without guardian consent, we will immediately restrict functionality, cancel the account, and delete all related data.

Minors Aged 14–18: Users aged 14 to 18 may only use the service after their legal guardian has fully read this Agreement and provided express consent.

Authorization Rules:

(1) Guest Mode: Before entering the App, the system will display this Agreement in a pop-up window. You must actively check the box indicating "I have read and agree to the User Service Agreement and VPhoto Privacy Policy" before you may access minimal basic guest features.

(2) Registration / Login with Full Account: A separate checkbox will be provided in the pop-up. You must actively check the box indicating "I have read and agree to the User Service Agreement and VPhoto Privacy Policy" before you may register, log in, and use full features including cloud albums, AI creation, multi-device management, and more.

(3) If you do not agree to any terms of this Agreement, you will not be able to use any functionality within the App and may simply uninstall the application.

This Agreement constitutes a legally binding service contract between you and Shenzhen Fujia Technology Co., Ltd.

 

Article 1 — Definitions

1.1 VPhoto refers to the cloud-connected digital photo frame companion mobile application, including the VPhoto App, associated cloud servers, and all online services, developed and operated by Shenzhen Fujia Technology Co., Ltd. (hereinafter referred to as "we" or "the Company").

1.2 User / You refers to any natural person who downloads, installs, logs into, or uses VPhoto.

1.3 Photo Frame Device refers to smart digital photo frame hardware that supports cloud-linked management via VPhoto.

1.4 Cloud Album refers to the photo cloud storage, categorization, cross-device push, and family/friend sharing services provided by VPhoto.

1.5 AI Album refers to creation features powered by artificial intelligence, including photo timeline generation, story creation, AI-enhanced photo editing, and other related functions.

1.6 UGC (User-Generated Content) refers to all content uploaded, stored, and shared by users through this application, including but not limited to photos, videos, text messages, greetings, and AI-generated text and images.

1.7 Service Content includes cloud photo frame management, cloud albums, AI albums, photo editing, alarm clock management, device settings, and any subsequently added features.

Article 2 — Prerequisites for Use

2.1 You warrant that you possess full civil capacity. Minors must obtain express consent from their legal guardian before using this service.

2.2 You shall bear all costs associated with network connectivity, mobile devices, photo frame hardware procurement, data usage, electricity, and related expenses.

2.3 Use of this service at all times requires compliance with the laws and administrative regulations of the People's Republic of China and the terms of this Agreement.

Article 3 — Account Registration and Login

3.1 Login Methods

(1) Guest Mode: No account registration is required. Only a limited set of basic features is available. Guest data is stored locally only and will be automatically cleared upon uninstallation of the App.

(2) Account Registration: Register a standalone account using an email address. A password must be set and email verification must be completed to activate the account.

3.2 Account Security

3.2.1 You are solely responsible for safeguarding your account, password, and third-party authorization information. All losses arising from account information leakage, lending, or loss shall be borne by you.

3.2.2 In the event of abnormal account access, theft, or compromise, please contact customer service immediately.

3.2.3 Accounts are for personal use only and may not be sold, rented, transferred, lent, or shared with others.

3.3 Special Provisions for Guest Mode

3.3.1 Guest mode does not have permanent cloud storage privileges. Any temporary media uploaded will be automatically cleaned by the system.

3.3.2 To access full capabilities including cloud storage, AI creation, and multi-photo-frame synchronization, you must register and log in with a formal account.

3.3.3 You may uninstall the App at any time to clear local cached data. To proactively request deletion of temporary cloud-stored guest data, please submit a request to our customer service email at privacy@fulljatech.com.

Article 4 — Service Content

4.1 Cloud Photo Frame Management: Add, unbind, or delete photo frame devices; adjust screen brightness, sleep duration, and display parameters; manage multiple devices; share device binding permissions via QR code.

4.2 Cloud Album: Upload local photos, cloud storage, categorization and tagging; batch push to smart photo frames; generate album sharing links to grant viewing access to family and friends.

4.3 AI Album: Select local or cloud photos to automatically generate timelines and illustrated stories; AI filters, effects, and automated image enhancement.

4.4 Photo Editing: Crop, rotate, color adjustment, oil painting / vintage and other filter effects, and basic portrait enhancement.

4.5 Alarm Clock Management: Customize alarm clock time, repeat cycle, ringtone, and reminder style for photo frame devices.

4.6 Calendar Synchronization: Synchronize personal calendar events to display schedule reminders on photo frame devices.

4.7 Weather Display: Display local weather on photo frame devices based on your city-level location information.

4.8 New Features: The Company may iteratively launch new features. Feature rules shall be subject to real-time display within the App.

Article 5 — Service Fees

5.1 All existing basic features of VPhoto are permanently provided to users free of charge.

5.2 Should paid value-added services be launched in the future, the App will prominently display pricing, service period, and refund rules in a pop-up notification. Paid services will only be activated upon your express confirmation and consent to payment.

5.3 The Company reserves the right to adjust value-added service pricing. Paid subscription packages that have been purchased and have not yet expired prior to a price adjustment will not be affected by such changes.

Article 6 — User-Generated Content (UGC) Standards

6.1 Content Ownership

6.1.1 The intellectual property rights of photos, videos, and original materials you upload to VPhoto remain vested in you or the lawful rights holder.

6.1.2 By uploading materials, you grant the Company a limited, worldwide, royalty-free, non-exclusive, non-transferable license to use such content solely for the purposes of: cloud storage, photo frame display, AI photo editing, story generation, and other service scenarios you actively choose to use.

6.1.3 Without your separate written consent, we will not use your original materials for AI model training, commercial purposes, or third-party distribution.

6.1.4 Upon completion of account deletion and data purging, we will immediately cease all use of your uploaded content.

6.2 Content Compliance Commitment

You warrant that all materials you upload do not infringe upon any third party's portrait rights, copyrights, privacy rights, or reputation rights. All disputes and compensation claims arising from such materials shall be borne independently by you.

6.3 Prohibited Content

The following content is strictly prohibited from being uploaded:

(1) Pornographic, violent, terrorist, or politically illegal images or videos.

(2) Insulting, discriminatory, personal attack, or hate speech content.

(3) Materials infringing upon others' portrait rights, copyrights, or privacy rights.

(4) Malicious code, virus files, or non-standard media format files.

(5) Any other content violating laws, regulations, or public morals and good customs.

6.4 Violation Handling Mechanism

(1) Minor Violations: Pop-up warning, restriction of single upload / sharing features. You may submit an appeal for review via the customer service email.

(2) Moderate Violations: Temporary suspension of cloud upload and AI creation features for 7–30 days. You may submit an appeal for review via the customer service email.

(3) Serious Violations: Permanent account ban and deletion of all cloud data.

(4) Suspected Criminal Conduct: All operational logs will be preserved and handed over to public security authorities for investigation.

Article 7 — Privacy and Personal Information Protection

7.1 Protecting users' personal information is a core operational principle of the Company. All information processing strictly complies with the Personal Information Protection Law, the Regulations on the Protection of Minors in Cyberspace, GDPR (European Union), CCPA (California), COPPA (U.S. Children's Online Privacy Protection), and other applicable laws.

7.2 We will collect, store, use, and process your personal information strictly in accordance with the purposes, scope, and duration stipulated in the VPhoto Privacy Policy. Except as required by mandatory legal provisions or upon your further express consent, we will not share or provide your personal information to any third party. If sharing is necessary for business purposes, we will separately inform you of the third-party entity, the types of information shared, and the intended use, and obtain your separate authorization.

7.3 You may at any time withdraw information authorization, disable third-party data sharing permissions, or apply to export all of your personal data via "My → Settings → Privacy Management" within the App.

7.4 The VPhoto Privacy Policy is an integral and inseparable part of this Agreement. Full text: https://d19beyfi6z5mit.cloudfront.net/legal/vphoto/2026-05-22/vphoto-privacy-policy.html

7.5 Advertising Identifier Compliance:

• iOS devices: Strictly comply with the ATT (App Tracking Transparency) framework. We will never read IDFA without the user's express authorization for tracking.

• Android devices (AAID): Before each access, the system verifies the "Opt out of Ads Personalization" setting. If the user has disabled ad tracking, we will not obtain, store, or use the AAID.

• AAID / IDFA will not be used for any advertising delivery or user profiling activities.

7.6 For details on information collection, data retention, and deletion rules under guest, registered account, and third-party login scenarios, please refer to the full text of the VPhoto Privacy Policy.

Article 8 — Intellectual Property Rights

8.1 Platform Intellectual Property Rights

8.1.1 All intellectual property rights in the VPhoto client, user interface, icons, text, software code, trademarks, and visual design belong to Shenzhen Fujia Technology Co., Ltd. or the corresponding rights holders.

8.1.2 Without written permission from the Company, reproduction, modification, distribution, commercial use, or secondary development of any content on this platform is prohibited.

8.2 AI Feature Disclaimer

8.2.1 AI-generated album content is subject to algorithmic uncertainty. The Company does not guarantee that AI-generated results will be completely accurate or free of defects.

8.2.2 You warrant that all uploaded materials have complete and lawful authorization. Infringement liability arising from original materials reflected in AI-generated content shall be borne by you.

8.2.3 AI features may invoke third-party AI service providers (such as Alibaba Cloud DashScope, etc.), whose service terms apply independently.

Article 9 — Security and Device Management

9.1 You shall properly safeguard your account password, not transfer it to others, and periodically review your logged-in device list.

9.2 Upon discovering any account abnormality, please change your password immediately and contact customer service.

9.3 We employ industry-standard encryption measures to ensure the security of cloud-stored photos. However, we cannot guarantee absolute zero risk. We recommend maintaining local backups of important original photos and videos.

Article 10 — Liability for Breach

10.1 If you breach this Agreement, the Company has the right to require corrective action within a specified period and to restrict features or freeze your account in accordance with the gradient rules set forth in Article 6.

10.2 If your breach or infringing conduct causes property or reputational damage to the Company or any third party, you shall be liable for all direct losses and reasonable enforcement costs (including attorney fees, notarization fees, litigation fees, and related expenses).

10.3 The Company may maintain records of user violations and, when necessary, submit such records to regulatory or judicial authorities.

Article 11 — Disclaimer and Limited Liability

11.1 Force Majeure

The Company shall not be liable for temporary service interruption or temporary inaccessibility of data caused by force majeure events, including but not limited to natural disasters, war, government control, widespread network failures, or power outages. However, the Company will promptly publish a public notice and make every effort to restore services.

11.2 Company Fault Liability

If data loss or privacy leakage results from the Company's server maintenance negligence, technical failures, or internal management misconduct, the Company shall bear corresponding liability for compensation in accordance with applicable law.

11.3 Third-Party Services

Third-party links, third-party login, and third-party payment services accessed within the App are operated independently by third parties. You shall bear all risks related to the security, privacy, and content of such third-party platforms.

11.4 Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect losses, loss of anticipated profits, or business interruption. However, where privacy leakage or mass data loss is caused by the Company's intentional misconduct or gross negligence, the Company shall compensate users for their actual direct losses in accordance with applicable law.

Article 12 — Agreement Termination and Account Deletion

12.1 Voluntary Account Deletion by User

12.1.1 Deletion Path: Within the App, navigate to "My → Personal Information → Delete Account."

12.1.2 Account Deletion Instructions: https://d19beyfi6z5mit.cloudfront.net/legal/vphoto/2026-05-22/account-deletion-instructions.html

12.1.3 Prior to deletion, users may export and back up all cloud-stored photos and video materials with one click.

12.1.4 Upon effectiveness of account deletion, this Agreement shall terminate; however, provisions regarding intellectual property rights, privacy protection, liability for breach, disclaimers, and dispute resolution shall remain in effect.

12.2 Circumstances for Unilateral Service Termination by the Company

(1) You have committed a serious violation and failed to rectify within the specified period.

(2) You have used the platform to engage in unlawful activities.

(3) Laws, regulations, or regulatory policies mandatorily require the removal or suspension of the service.

(4) The Company makes a business adjustment to permanently discontinue VPhoto services.

If the Company terminates services due to business adjustments, it will publish a pop-up announcement within the App 30 days in advance and provide bulk data export channels for users to back up their data.

12.3 Post-Deletion Data Processing

Within 15 business days after account deletion takes effect, the Company will permanently delete the account identifier, all photos and videos, AI-generated works, device binding records, and personalized settings. Only anonymized transaction records will be retained for no less than 5 years, and system security logs for no less than 6 months. Such anonymized data cannot be traced back to any specific natural person.

Article 13 — Notices and Delivery

13.1 Company notification channels include: in-App pop-up notifications, registered email, and App homepage announcements.

13.2 Notices shall be deemed effectively delivered 24 hours after the App push notification or email is sent. You are required to periodically check in-App messages.

Article 14 — Google Play Specific Compliance Provisions

14.1 Scope of Application

All provisions of this Article apply exclusively to users who download and install VPhoto through the Google Play Store.

14.2 Refund Policy

Currently, VPhoto has no in-app purchase items. Should Google Play in-app value-added services be launched in the future, refunds will fully comply with the official Google Play refund policy: users may request a refund through official Google channels within 48 hours of purchase. Specific rules are subject to the Google Play Developer Policies.

14.3 User-Generated Content (UGC) Moderation

Photos and AI-generated text and images you upload constitute user-generated content. You warrant not to publish materials that violate Google Play content policies.

14.4 Data Security Compliance

We strictly comply with Google Play data safety disclosure requirements, truthfully disclosing all third-party SDKs and the scope of data collection. Users are supported in permanently deleting all personal data through the in-App deletion portal. We will not sell or share any user personal information with advertising third parties.

14.5 Accessibility Adaptation

The platform continuously optimizes accessibility features. Users with disabilities who experience accessibility barriers may provide feedback via the customer service email to assist us in optimization.

14.6 Additional Rights for Overseas Users (GDPR / CCPA / COPPA)

Users in the European Union / California region additionally enjoy statutory rights to data access, rectification, deletion, restriction of processing, data portability, and withdrawal of consent. Under the U.S. COPPA regulations, services are not provided to children under 13 years of age. Users may submit requests via the privacy email privacy@fulljatech.com.

14.7 Supplementary Dispute Resolution Channels

In addition to the litigation channel stipulated in Article 16 of this Agreement, Google Play users may simultaneously submit appeals through the Google Play Help Center.

14.8 Advertising Identifier (AAID) Compliance

This application strictly complies with Google Play Advertising ID policies: the AAID is not used for advertising delivery, user profiling, or data brokerage. We will never read the AAID if the user has disabled "Opt out of Ads Personalization."

14.9 Subscription Management

Should subscription services be launched in the future, the Company will strictly comply with Google Play subscription policies: pricing, billing cycle, and auto-renewal rules will be clearly displayed prior to subscription. Users may cancel subscriptions at any time through their Google Play account settings. After cancellation, service will continue for the remainder of the already-paid billing cycle until its expiration date.

Article 15 — Apple App Store Specific Compliance Provisions

15.1 Scope of Application

All provisions of this Article apply exclusively to users who download and install VPhoto through the Apple App Store.

15.2 Subscriptions and Auto-Renewal

Should subscription services be launched in the future, the Company will strictly comply with Apple subscription policies:

(1) Pricing, billing cycle, and auto-renewal rules will be clearly displayed prior to subscription.

(2) Subscription fees will be charged through the user's Apple ID account.

(3) Users may cancel auto-renewal at any time via iPhone "Settings → Apple ID → Subscriptions."

(4) After cancellation, service will continue for the remainder of the already-paid billing cycle until its expiration date and will not be terminated immediately.

15.3 iOS Refund Policy

For any paid services purchased through the App Store, refund requests shall follow Apple's official process: users may submit a refund request at reportaproblem.apple.com, and Apple will review and process the request in accordance with its refund policy.

15.4 User-Generated Content (UGC)

Consistent with Article 14.3 of this Agreement, subject to Apple App Store content moderation standards.

15.5 Privacy Compliance

iOS devices strictly comply with Apple's ATT (App Tracking Transparency) framework. We will never read IDFA without the user's authorization. The privacy policy is consistent with the disclosures in the Apple App Store Privacy Nutrition Labels.

15.6 Supplementary Dispute Resolution Channels

In addition to the litigation channel stipulated in Article 16 of this Agreement, App Store users may submit appeals through Apple's official customer service channels.

Article 16 — Governing Law and Dispute Resolution

16.1 The formation, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China.

16.2 In the event of a dispute between the parties, the parties shall first attempt to resolve the matter through friendly negotiation. If no agreement can be reached through negotiation, either party may file a lawsuit with the People's Court of Bao'an District, Shenzhen.

16.3 Overseas users may additionally seek relief through the official dispute resolution channels of the corresponding app store (Google Play / Apple App Store).

Article 17 — Text Validity and Language

17.1 This Agreement is provided in a Simplified Chinese authoritative version and an English translation for reference. The Simplified Chinese version is the sole legally effective text. In the event of any conflict or ambiguity between the Chinese and English versions, the Chinese version shall prevail.

17.2 This Agreement covers the VPhoto mobile App and the complete suite of companion smart photo frame services, and takes effect simultaneously and inseparably with the VPhoto Privacy Policy and the VPhoto Account Deletion Agreement.

 

Contact Us

Company Name: Shenzhen Fujia Technology Co., Ltd. (深圳市福驾科技有限公司)

Phone: 0086-755-36517061

Privacy Email: privacy@fulljatech.com

Address: Room 401, Building B6, Western Industrial Zone, Tantou Community, Bao'an District, Shenzhen

Contact Person: Brent

Postal Code: 518105

 

July 09, 2026